Privacy Policy for Netvan Merchants
At Netvan Merchants, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.
Information We Collect
We may collect personal information from you when you visit our website, register an account, place an order, or interact with us in any other way. The types of personal information we may collect include:
- Name
- Contact information (such as email address, phone number, and shipping address)
- Billing information (such as credit card details)
- Demographic information
- Preferences and interests
- Other information relevant to customer surveys and/or offers
How We Use Your Information
We may use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer service and support
- Improving our products and services
- Communicating with you about your orders, account, or inquiries
- Sending promotional emails or newsletters about new products, special offers, or other information we think you may find interesting
- Customizing our website according to your interests
- Conducting market research and analysis
Disclosure of Information
We may disclose your personal information to third parties in the following circumstances:
- To our trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
- To comply with legal requirements, enforce our site policies, or protect ours or others’ rights, property, or safety
- In connection with a merger, acquisition, or sale of all or a portion of our assets
- With your consent or at your direction
Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also unsubscribe from marketing communications at any time by following the instructions provided in the email.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@netvanmerchants.co.ke.
Last updated June 2024