Welcome to Netvan Merchants. These Terms and Conditions govern your use of our computer sales shop and the services offered on our website. By accessing or using our website, you agree to comply with these terms and conditions.
Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, specifications, pricing, and availability. However, we do not guarantee that all information is error-free, and we reserve the right to correct any errors or inaccuracies.
Ordering and Payments: When you place an order through our website, you agree to provide accurate and complete information, including your contact details, shipping address, and payment information.
Orders are subject to acceptance and verification by Netvan Merchants. We reserve the right to cancel or refuse any order at our discretion, including orders with pricing errors or suspected fraudulent activity. Payments are processed securely through trusted payment gateways. By making a purchase, you authorize us to charge the applicable payment method for the total order amount, including taxes and shipping fees.
Shipping and Delivery: Our shipping policy, as outlined separately, governs the shipping and delivery of orders placed on our website. Please refer to our shipping policy for detailed information regarding shipping timeframes, charges, and tracking.
Returns and Refunds: Our return policy, as outlined separately, governs the process for returning items purchased from Netvan Merchants. Please refer to our return policy for detailed information regarding eligibility, return process, and refunds.
Intellectual Property: All content, including text, images, logos, and graphics, on our website is the property of Netvan Merchants or its licensors and is protected by copyright and other intellectual property laws. You agree not to reproduce, modify, or distribute any content from our website without prior authorization.
User Conduct: You agree to use our website and services for lawful purposes and in accordance with these terms and conditions. You agree not to engage in any activity that may disrupt or interfere with the functioning of our website, compromise security, or infringe upon the rights of others.
Limitation of Liability: Netvan Merchants is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services, including but not limited to lost profits, business interruption, or data loss. Our liability is limited to the total amount paid for the products or services purchased through our website.
Modification of Terms: We reserve the right to modify or update these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.
Governing Law and Dispute Resolution: These terms and conditions are governed by the laws of Kenya. Any disputes arising from or related to these terms shall be resolved through arbitration in accordance with the rules of Kenyan Courts.
Contact Us: If you have any questions, concerns, or feedback regarding these terms and conditions, please contact us at info@netvanmerchants.co.ke or +254 746970822. By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions.